Terms and Conditions
Terms of Trade
Ymana (2013) Limited NZBN: 9429035254064 (“Company”) trading as “Brookby Lodge” and “Brookby Pet Lodge” to standards that meet or better the Code of Welfare for Dogs and Cats (“Pets”) issued under the Animal Welfare Act 1999.
Pet owner’s full name, address, email and contact numbers must be supplied at check-in.
Check-in is 7 am to 6 pm on weekdays and 7.30 am to 6 pm at weekends and on public holidays. We are closed on Xmas day. Please ensure your pet is flea and worm free.
Pets will not be accepted without current vaccination certification including for kennel cough and lepto.
Charged by the day at ruling rates as notified at the time of check-in with half-day charged if the pet is picked up before midday. All charges are GST inclusive. Payment in full at the time of checkout. Unpaid accounts accrue interest @ 12% together with all costs of recovery being added. Minimum amount 20% of the charge.
HIGH SEASON being 20 December to 10 January accrue daily surcharge per pet: PUBLIC HOLIDAY SURCHARGE- $6 per CAT & $12 per DOG on all public holidays.
If we have concerns regards your pet’s health we will engage our own Veterinarian at your cost.
Pets not picked up within 7 days of the contracted date will be deemed abandoned and delivered to RSPCA or euthanized.
There is risk when pets socialise and so we do not accept responsibility for any issues, health or otherwise arising from social activity. You need to let us know if your pet has any history of aggression towards adults, children or other pets.