Brookby Pet Lodge - South Auckland Kennels And Cattery
About our pet accommodation
Brookby Pet Lodge is nestled on 10 acres in the lush, rural countryside of Brookby, South Auckland. Surrounded by beautiful farmland, our pet hotel is a picturesque retreat for your pet while you are away on holiday, moving to a new house, or at work.
Graeme and Ruth at Brookby Pet Lodge have been providing the ultimate in doggie daycare and accommodation for dogs and cats of all ages, breeds and needs since 2007.
Pet care you can rely on
Planning and booking a holiday can be challenging enough, but for many pet owners working out what to do with Fido and Fluffy while you’re away can be an even bigger headache. We understand that, so at Brookby Pet Lodge we make everything as easy as possible.
Small dog, big dog, busy dog, shy dog, older dog, cuddly moggy, feline princess, aloof independent puss or curious kitten, we love them all and provide a comfortable, safe and secure environment for your pets.
Whether your dog is here for a day stay, or your cat or dog is with us longer as a boarder, our staff are passionate, caring animal lovers and are fully trained to take care of your pet.
Come and have a look
Both you and your pet should feel comfortable with our kennels or cattery before their stay begins. We welcome inspections and will happily show you through our kennels and cat boarding facilities. We’re proud of where your pet will be staying and enjoy showing our kennels and cattery off.
No appointment is necessary, but to avoid unnecessary disruption to the other pets staying with us, we ask that you come only between 8-11am in the mornings and 3-5pm in the afternoons. Feel free to check out the sleeping and play areas, as well as the air-conditioned private “hotel rooms”, communal lounges and splash pools.
It’s important that your dog has plenty of opportunities to play and socialise while staying with us, but it’s also important that everyone is safe. At Brookby Pet Lodge the canine playgroups are divided by size and by temperament. Just like us, all dogs have their own personalities. A dog might be big, but if they are a bit long in the tooth, they’re probably less playful, so we protect our more geriatric guests from their playful, bouncy, more youthful counterparts.
Your dog will return from their holiday with us happy and healthy, having enjoyed romps in the countryside and playing with other dogs
What you need to know
We understand that being separated from your animal family, for whatever reason or length of time, can be unnerving. We do not mind how many questions you have. No amount of emails or phone calls are a nuisance. We will always get back to you with answers as promptly as we can.
Co-ordinating the drop off and pick up of your pets with your own schedule can be tricky to organise. We try to be as flexible as we can and can be available for drop off and pick up times between 7.00am – 6.00pm each day.
To make sure you have a clear idea, we always communicate with emails that include drop-off and pick up times, opening times, your booking details and vaccination expectations.
Vaccinations required when staying at Brookby Pet Lodge
Dogs – require the following vaccinations – Parvovirus, Distemper, Hepatitis, Adenovirus 2, Parainfluenza, Leptospirosis, and Bordetella (less than 1 year and more than 14 days prior).
Cats – require the following vaccinations – Rhinotracheitis and Calicivirus (less than 1 year and more than 14 days prior).
When checking your pet in, our trained staff will be there to ask you to provide paperwork documenting your pet’s vaccination history.
Want to know how your pet’s stay is going? Check out our Facebook page. We put up regular posts and updates on our guests.
Time to go home, and we’ll provide you with a verbal report of how well your dog or cat did during their stay. After all, they can’t quite fill you in on the ride home. We’ll let you know who their best friend was, how they were eating and how their walks and playtime went.
Customer service and our cat and dog safety is something we take every seriously. If we need to discuss your pet’s behaviour or health, we will make every effort to contact you so we can work together toward a positive outcome for your pet, our pack and our staff.
Our rural retreat
Brookby Pet Lodge is approximately 5 kilometres west of Clevedon and 5 km southeast of Whitford. Living on the premises means that Graeme and Ruth are active within the kennels and very much in touch with all that happens here. It also means that, unlike other pet boarding facilities, there’s a human on-site 24 hours a day. Because we essentially have around-the-clock staffing, there is always someone here in case of an emergency and we have a detailed emergency plan, just in case.
The pet care team
Looking after your furry family when you can’t is a huge responsibility, and we firmly believe that anyone who works with animals should be trained in pet care. We have a dedicated, caring and experienced pet care team. Want to meet them?
Graeme and Ruth Bell:
What pets do you own? Ruth has a collection of dogs, cats, mini horses, donkeys, goats and a variety of birds.
How long have you worked owned Airport Pets? The company has been operating since 1988. We have owned and operated Brookby Pet Lodge since 2007 and bought Airport Pets in 2009.
What about you? With a background in dairy farming we have worked with animals all our lives and have a great understanding of animal welfare
What are your day to day jobs? Because we live on the premises, we are very much in touch with all that happens with all the animals and their care.
Lodge Manager and Reception:
What pets do you own? 6 bulldogs: Vinnie, Gracie, Sadie, Diva, Tilly and Olive. 1 horse: Stella
How long have you worked at Brookby Pet Lodge? 14 years
What are your day to day jobs? Managing the kennel, working in the office. I get to meet all of our lovely customers and their gorgeous fur kids.
What is your favourite dog breed? Bulldogs
What are your hobbies? Taking the dogs to the beach, listening to music, going to the movies.
Reception / Kennel Staff
What pets do you own? 4. I have an 18-year-old chocolate labrador, a 9-yr-old affenpinscher, a five-year-old British bulldog and a 4-year-old brindle special.
How long have you worked at Brookby Pet Lodge? 7 years
What are your day to day jobs? One day I could be cleaning rooms, doing meals, walking both the big and small dogs and when needed, I work in the office checking in and out our guests.
What is your favourite dog breed? In all honesty, I don’t have a favourite breed, I love all types of dogs, big and small. One of the most rewarding things about this job is spending one on one time with a shy dog that comes in and seeing at the end of his stay, the total change that comes from day one to the day he leaves.
What are your hobbies? Not a lot, my days off are spent walking my bunch or going to Kmart.
What pets do you own? None yet, but I hope to own many one day.
How long have you worked at Brookby Pet Lodge? 2 years
What are your day to day jobs? As a kennel assistant, I provide day-to-day animal care and support which involves keeping kennels, rooms and play areas clean, walking, feeding and grooming our dogs and letting you know how your dog enjoyed their stay with us.
What is your favourite dog breed? French Bulldog
What are your hobbies? Cooking, watching movies and going on road trips
What pets do you own? A domestic short-haired cat and a chihuahua
How long have you worked at Brookby Pet Lodge? one year
What are your day to day jobs? I go back and forth from cleaning and watching the dog: big and small.
What is your favourite dog breed? Staffordshire bull terrier.
What are your hobbies? Reading and video games.
What pets do you own? I have an 8-year-old female pitbull cross
How long have you worked at Brookby Pet Lodge? 2 years
What are your day to day jobs? Most days I hang out with the big dogs making sure they enjoy their stay here at Brookby Pet Lodge.
What is your favourite dog breed? I don’t have a fave, but I do prefer large breeds.
What are your hobbies? I love playing sport, listening to music, taking my dog on long walks and sending time with my friends and family.
What pets do you own? Dogs, cats and rabbits
How long have you worked at Brookby Pet Lodge? 8 years
What are your day to day jobs? Cleaning cattery and helping in kennels.
What is your favourite dog breed? English springer spaniel
What are your hobbies? Showing rabbits and reading
Kennel & Cattery Maintenance:
What pets do you own? I have a dog- Alfie.
How long have you worked at Brookby Pet Lodge? 4 years
What are your day to day jobs? Everything and anything: I’m the maintenance man!
What is your favourite dog breed? Jack Russell
If you’re looking for reliable care for your cherished cat or dog while you’re away, or maybe just a day stay where your dog can play and socialise with others while you’re at work, then Brookby Pet Lodge is the perfect choice. Come and see us, we can’t wait to give your pets lots of love and cuddles. Call 09 530 8675 to make a booking.