About Us
Brookby Pet Lodge - South Auckland Kennels And Doggy Daycare
About our pet accommodation
Brookby Pet Lodge is nestled on 10 acres in the lush, rural countryside of Brookby, South Auckland. Surrounded by beautiful farmland, our pet hotel is a picturesque retreat for your pet while you are away on holiday, moving to a new house, or at work.
Graeme and Ruth at Brookby Pet Lodge have been providing the ultimate in doggie daycare and accommodation for dogs of all ages, breeds, and needs since 2007.
Pet care you can rely on
Planning and booking a holiday can be challenging enough, but for many pet owners working out what to do with Fido and Fluffy while you’re away can be an even bigger headache. We understand that, so at Brookby Pet Lodge we make everything as easy as possible.
Small dog, big dog, busy dog, shy dog, or older dog, we love them all and provide a comfortable, safe and secure environment for your pets.
Whether your dog is here for a day stay, or longer as a boarder, our staff are passionate, caring animal lovers and are fully trained to take care of your pet.
Come and have a look!
Both you and your pet should feel comfortable with our facilities before their stay begins. We welcome inspections and will happily show you through our kennels. We’re proud of where your pet will be staying and enjoy showing our pet hotel off.
No appointment is necessary, but to avoid unnecessary disruption to the other pets staying with us, we ask that you come only between 8-11am in the mornings and 3-5pm in the afternoons. Feel free to check out the sleeping and play areas, as well as the air-conditioned private “hotel rooms”, communal lounges and splash pools.
Dog's life
It’s important that your dog has plenty of opportunities to play and socialise while staying with us, but it’s also important that everyone is safe. At Brookby Pet Lodge the canine playgroups are divided by size and by temperament. Just like us, all dogs have their own personalities. A dog might be big, but if they are a bit long in the tooth, they’re probably less playful, so we protect our more geriatric guests from their playful, bouncy, more youthful counterparts.
Your dog will return from their holiday with us happy and healthy, having enjoyed romps in the countryside and playing with other dogs.
Our rural retreat
Brookby Pet Lodge is approximately 5 kilometres west of Clevedon and 5 km southeast of Whitford. Living on the premises means that Graeme and Ruth are active within the kennels and very much in touch with all that happens here. It also means that, unlike other pet boarding facilities, there’s a human on-site 24 hours a day. Because we essentially have around-the-clock staffing, there is always someone here in case of an emergency and we have a detailed emergency plan, just in case.
What you need to know
We understand that being separated from your animal family, for whatever reason or length of time, can be unnerving. We do not mind how many questions you have. No amount of emails or phone calls are a nuisance. We will always get back to you with answers as promptly as we can.
Dropping off and picking up your pets can be tricky to coordinate with your schedule. We try to be as flexible as possible and can be available for drop-off and pick-up times between 7:00 am and 6:00 pm each day.
To make sure you are well informed, we always send emails that include drop-off and pick-up times, opening times, your booking details, and vaccination expectations.
Vaccinations are required when staying at Brookby Pet Lodge.
Dogs require the following vaccinations: Parvovirus, Distemper, Hepatitis, Adenovirus 2, Parainfluenza, Leptospirosis, and Bordetella (less than 1 year and more than 14 days prior).
When checking your pet in, our trained staff will be there to ask you to provide paperwork documenting your pet’s vaccination history.
Want to know how your pet’s stay is going? Check out our Facebook page. We put up regular posts and updates on our guests.
When it's time for your pet to go home, and we’ll provide you with a verbal report of how well your dog did during their stay. After all, they can’t quite fill you in on the ride home. We’ll let you know who their best friend was, how they were eating, and how their walks and playtime went.
Customer service, and our and dogs' safety, are things we take very seriously. If we need to discuss your pet’s behaviour or health, we will make every effort to contact you so we can work together toward a positive outcome for your pet, our pack, and our staff.
Our Team
Looking after your furry family when you can’t is a huge responsibility, and we firmly believe that anyone who works with animals should be trained in pet care. We have a dedicated, caring and experienced pet care team. Want to meet them?
Cassandra
Hannah
Jadyn
Kathryn
Kelly
Lara
Chanelle
Fiona
Melanie
Freya
Sonal
Cimon
Renee
Courtney
Elise
Sharna
If you’re looking for reliable care for your cherished cat or dog while you’re away, or maybe just a day stay where your dog can play and socialise with others while you’re at work, then Brookby Pet Lodge is the perfect choice. Come and see us, we can’t wait to give your pets lots of love and cuddles. Call 09 530 8675 to make a booking.