Testimonials
Brookby Pet Lodge is the Auckland pet hotel cats, dogs and their fur parents pre-furr.
See what some of our guests’ parents have had to say about our pet care services and their pet's home away from home:
Brookby Lodge -
Jenny Irvine reviewed Brookby Lodge — 5 star
Could not recommend the team at Brookby Lodge enough. Had our cat in for 5 weeks while we relocated to Australia. It was so reassuring to see him on the regular Facebook updates enjoying the great facilities they have. Every message we sent was promptly replied to and nothing was a bother. The relationship with Airport Pets meant all our domestic and international transfers went without a hitch. Thanks guys!
Rhys Evans reviewed Brookby Lodge — 5 star
January 7 2018
Brilliant place for dogs to either have a day visit or overnight stay we have placed our daisy girl in two times now she has loved every minute of it, plus my doggy nephew and niece also go there Bruno our doggy nephew goes there quite a bit and LOVES it, my doggy niece yuki is there at the moment for a two week holiday I’m sure she will love it, thanks guys for everything u do, always friendly and very accommodating
Sunetra Desai reviewed Brookby Lodge — 5 star
June 4 2018
My kitty Leo and Dog Coco have been there over the weekend...both seem to have had a great time, Leo is an inside and out cat but has not gone out since back this evening...she seems to be terribly tired...and Coco, he of course is lying on the couch not willing to move. Considering he is a lab and wants to run around and go for walks all the time, he looks absolutely flat out... He was bathed and ready to be sent home smelling beautiful.Well done guys much appreciate you taking care of my family. Excellent service...5 stars all the way :).
Eleanor Blanche reviewed Brookby Lodge — 5 star
Nutkin's first time at Brookby Lodge. I was very happy to be shown around, and to be able to sit with him for a while before leaving him. The staff are very professional, and all the cats in the beautiful new cattery looked very peaceful. I'm going to miss my boy though!
Hannah Sadler reviewed Brookby Lodge — 5 star
I was pleasantly surprised when the friendly staff took me on a little tour before handing Jax over for his first day of day care - all without me having to ask. More importantly, Jax was more than comfortable heading off to hang with "The Upstairs Crew" and when I picked him up ... he wasn't that excited to see me because he'd made so many new mates!
Ruth Church reviewed Brookby Lodge — 5 star
We were so excited to be going off to the South Island on a 2 week tour...but very anxious about leaving our Two Basset hound dogs, one just a 6 month Pup. There 1st time in boarding kennels and away from us. The team at Brookby were very understanding and caring. Harry needed treatment for an ear infection whilst we were away and they were excellent at arranging everything in my absence. Cimon was brilliant and happy to entertain my check-in calls and let me know how my boys were doing. Thanks very much team Brookby Lodge, hope to see you all again soon..Harry and Ernie- woof, howl, bark!
And from Google reviews:
July 2018
My fur baby loves the place. Highly recommend.
June 2018
These guys do an amazing job looking after our fur daughter. Highly recommend them.
May 2018
Our dog loves it here. She gets treated like a queen and doesn't even say bye when we drop her off... she's straight in!
April 2018
Purpose built boarding for cats and dogs. Great facility, all dogs get to run outside, excellent flexibility with all day drop off and pick up and very friendly staff.
June 2018
Our dog came home very tired but impressed he'd had a bath before pick up
June 2018
Fantastic place
My dog loves it..
February 2018
Great place with outdoor feel. Plenty of photos posted on Facebook to show how the dog is getting on
2013
Brookby lodge is great! the staff are so caring and knowledgeable about animals, and take great care in ensuring that your pet gets the best possible facilities. the sleeping and play areas are thoroughly kept clean and tidy. i just love this place. and i would definitely be recommending Brookby lodge to all my friends and family. thanks for a genuine and trustworthy place to bring pets, gives us all a great piece of mind while us owners are away. next time i am away i will bring my pet here 🙂 cheers!
August 2017
My dogs absolutely loved their time at Brookby Lodge. I have 3 Hungarian Vizslas and they had a ball there.
Dee Neilson
August 2017
Were very attentive to my cat and even discoveted he was a maine coon...super excited now
August 2018
Awesome friendly, loveing and caring people that do an awesome job of looking after your loved ones.
August 2017
Great place for your precious hound to relax while you are off on holiday. Staff very helpful and accommodating. If your precious pooch has stayed a couple of days, they will be returned to you all fresh and washed too!
August 2017
1st class animal care by kind people with huge hearts
August 2017
Booked our Bichon/Shih Tzu in for 1st stay a couple of weeks ago. When we called back to pick her up, the staff had just bathed and blow dried her. I wasn't expecting this, but if it's part of the service, than I'm absolutely rapt. Yes, she did sleep a hell of a lot when she got home, but I wasn't surprised having previously inspected the premises before making my decision. I have just made another booking for next week, and I look forward to seeing her reaction when we arrive there.
2014
Can not speak highly enough of the team at brookby lodge. They really looked after my "needy" dog very well. My dog was always excited to go to Brookby for doggy day stay and would start to get excited as soon as we pulled into the drive way.
We will definitly use them for a planned overseas move.
If you want your pet to be well looked after whilst you are away I highly reccomend Brookby lodge
2013
hi team at Brookby Lodge,just wanted to say a big thank you for looking after our dog Star, she has never stayed with any one before and we were a bit worried about how she will go in the kennel but once we saw your kennels and how well they are looked after we were more than happy to book her in. when we picked her up she didn't want to leave!!!she obviously had loads of fun and was very well looked after. A family member of ours also used your service to fly their German shepherd to Australia when they moved, they were most impressed with the knowledge of the staff and the reassurance they got before the flight. he arrived in australia safe and sound, all of the information given to them was spot on, I would definately recommend talking to the team at Brookby Lodge, whether it be for your dog or cat to stay or if you want to fly your pets over seas.Thanks you so much for your work, we will definately bring her back in next time we go away. 🙂